At Vecta Travels, we are committed to protecting the privacy of our customers. This Privacy Policy which is a part of our Terms and Conditions set out how we protect the privacy of your personal information. When you use our website and services, you agree to our Terms and Conditions including this Privacy Policy. We assure you that we only use your data, as entered by you on our website, for legitimate business reasons.

Personal information

Your personal information is collected by us for the primary purpose of providing travel services to you, making reservations, issuing travel documents and vouchers. This personal information can be collected from you either directly when you purchase products or services from us, become a subscriber to our newsletter, activate an account; or by our customer service agents through telephone, email, chat, or via social media.

The kind of personal information Vecta Travels collects from you includes your name, telephone number, email address, Date of Birth, passport or visa Information etc.

We may provide our Third Party Suppliers with your personal information to complete the necessary travel arrangements. They are bound by confidentiality clauses and are not allowed to use your personal data for their own purposes or any other purpose. There may be occasions when we are legally required to provide access to our database in order to cooperate with police investigations or other legal proceedings. In those instances, the information is provided solely for that purpose.

IP Addresses & Cookies

We may collect information on website activity, such as the number of visitors, the number of pages viewed, navigation patterns, what systems users have and the date and times of visits. This information is collected for statistical purposes only and will not be used to identify you.

An IP Address is a number that is automatically assigned to your computer every time you browse the Internet. We collect your IP address so that we can deliver our web pages to you upon request, tailor our service to your interest, help diagnose problems with our server, measure traffic within our website.

Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our website. Cookies are identifiers which are sent to the browser on your computer to facilitate your next visit to our website. You can view these by looking in the cookies directory of your browser.

Newsletter Opt-Out Policy

When you subscribe to our newsletter, we will send you information that may be of interest to you. However, you can opt out, or unsubscribe at any time by using the "Unsubscribe" link in each newsletter or by sending us an email to info@vectatravels.com.

You may update and/or correct your personal information at any time by logging into your account profile and making the changes, or by sending an email to info@vectatravels.com.

Complaints

If you have a complaint about the way we have dealt with your personal information, please contact us immediately. We will respond to your complaint within a reasonable time.